Customer Satisfaction Survey

Research Topic

The primary goal of this research was to thoroughly explore customer opinions and needs to support the development of veterinary pharmacy services.

Methodology

An online questionnaire survey was conducted in line with the research objectives. The aim was to collect detailed feedback from customers, enabling the services to align more closely with consumer expectations and purchasing habits.

Practical Implications of the Results

The findings successfully identified purchasing patterns and highlighted several development opportunities, providing valuable insights for future improvements.